Online Brokers provide broader selection and at the same time provide the list of top quality products. When buying from online travel insurance site, always check the “about us” page for information about the company. It is important to see if the business is internet only company or if the website belongs to established business that decided to offer their services online to better serve their customers. Also, look for Web based seal (Trust-e, BBB etc) that displays information on payment, reliability, security and consumer rating that is authenticated by a third parties such as Truste or BBBonline. The seal authentication page may include the following information:
- Name, address, and phone number of the company
- Seal activation and expiration dates
- Ratings and reviews
- A customer service contact
- A link for complaints to the company or to the seal provider
A website should be able to answer most common questions without ever contacting the company. Look for the support section where they have a list of frequently asked question about the company, services, travel insurance rates, policies etc. Also, look for travel insurance certificate or outline of coverage document that will cover all the details including the “fine print”.
For pricing, it is important to look for website that offer quoting capabilities or offer chart with detailed chart rates. Make sure to look for restriction or activities that might require additional coverage such as scuba diving, mountain climbing or skiing etc. When ordering your plan, make sure the page you are ordering from is a secure page. Secure web page address should start with “https” and your browser should show you a padlock at the lower right hand corner of the browser.
Finally, make sure that the “contact us” page on the travel insurance site gives you the ability to contact them via email and phone.
Your vacation can take a year to save for, only a second to ruin and that’s why we recommend purchasing Travel insurance through AIG Travel Guard. Starting at $30.

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